Privacy Policy for [Mad Ladder Roofing]
Effective Date: [10/07/2024]
1. Introduction
At Mad Ladder Roofing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our roof maintenance program or any other services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect,
We may collect the following types of information:
- Personal Information: This includes your name, address, phone number, email address, and payment information.
- Service Information: Details about the roof maintenance program purchased, including service dates, service history, and preferences.
- Communication Data: Information from your interactions with us, including emails, phone calls, and customer support inquiries.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To process and manage your purchase of the roof maintenance program.
- To communicate with you regarding your services, including scheduling and reminders.
- To improve our services and customer experience through feedback and surveys.
- To send you marketing communications, promotions, and updates, with your consent.
- To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you, subject to their confidentiality obligations.
- Legal Compliance: We may disclose your information as required by law or to respond to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Withdraw your consent for us to process your personal information, where applicable.
- Opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Mad Ladder roofing
260 Northland Blvd suite 224
Cincinnati, Ohio 45246
Info@madladderroofing.com
